No processor to declare
The audio does not leave the computer of the person transcribing. There is no transfer, no processing agreement, no retention period to negotiate with a third party.
Human resources
HR interviews that stay inside the company
An internal investigation, an exit interview or a recorded complaint holds employees' personal data, sometimes sensitive. Handing it to an online transcription service adds a processor to your records of processing.
What matters to you
No installation to get approved
Klarword runs in the browser already on your computers. No administrator rights, no software to add to the fleet.
The confidentiality of an investigation
People heard in an internal investigation are entitled to discretion. The fewer copies of the recording exist, the better it is kept.
Situations
- Internal investigations after a harassment or discrimination report
- Exit interviews and end-of-probation reviews
- Employee focus groups and psychosocial risk assessments
- Minutes of meetings with employee representatives
Practical advice
- Tell the person about the recording and its purpose before you start, and note it in the minutes.
- Name the speakers in the editor; the Word export groups each person's turns.
- For teams, the Team plan includes shared glossaries for names and in-house vocabulary.